Passphrase Reset

The College of the Holy Cross uses a single username and passphrase to access the network, STAR, Moodle, HC Web Services and most other applications. Students, Faculty and Staff have a separate password for email (Gmail).

Manage Network Passphrase

Change your passphrase or register your questions and answers. You must know your current username and passphrase.

Forgot Your Network Passphrase

You must know your username and answer two of your registered questions.

Change Your Gmail Passphrase

You must know your Holy Cross network username and passphrase.


Information Technology Services - Help Desk

Location: Fenwick B21
Phone: 508-793-3548
Office Hours: 8:00 am to 5:00 pm - Monday through Friday

Submit a ticket: