Title: IMAGINE Lab Generalist

Contact: Mary McLeod

First year students eligible: No

Position Time Frame: Academic Year 2025-2026

Last Updated: August 20 2025 - 14:41 PM

Description:

Job Description

Digital Media Services is seeking IMAGINE Lab Generalists to support the day-to-day operations of the new IMAGINE Lab, located in Stein 134. The lab provides students with resources for podcasting, media production, virtual reality, collaboration, and equipment borrowing. 

The IMAGINE Lab includes: 

• The Story Booth, a 4-person video podcasting studio

• A media editing workstation with an attached VR headset

• Brainstorming and collaboration space

• A digital review and critique area

  • Digital Peer Consultation Appointments will happen here

• An equipment lending station

  • Equipment Loan Check In/Out Hours

    • Mondays and Wednesdays: 10:00am to 12:00pm and 2:00pm to 4:00pm

    • Fridays: 10:00am to 12:00pm

This position is a great opportunity to gain hands-on experience with digital media tools, support fellow students, and explore creative project workflows in an academic lab environment. 

Training will be provided in early September, and students will be scheduled for regular shifts during the academic year based on availability. 

Reliability and punctuality are critical in this role. 

Responsibilities:

• IMAGINE Lab hours are Monday through Thursday, 9:00 AM to 5:00 PM, and Friday, 9:00 AM to 4:00 PM. 

• We are looking to fill the following shifts among multiple students: 

  • Mondays and Wednesdays: 

    • 10:00am to 1:00pm (3 hours)

    • 2:00pm to 5:00pm (3 hours)

  • Tuesdays: 

    • 1:00pm to 5:00pm (4 hours)

  • Thursdays: 

    • 10:00am to 1:00pm (3 hours)

    • 1:00pm to 5:00pm (4 hours)

• Greet and check in students for Story Booth appointments:

  • Confirm students have completed the Story Booth Studio Agreement Form

  • Ensure appointments start and end on time

• Set up and monitor use of podcasting and lab equipment: 

  • Start/stop recordings & assist with file transfers

  • Upload final files to designated drive or location

  • Clean and reset the podcasting space after each use

• Monitor and assist with check-out/check-in of borrowed equipment:

  • Confirm packing list and condition during equipment check-out

  • Review returned equipment and report any issues to DMS staff

• Provide basic support for the media editing workstation:

  • Assist with simple troubleshooting or direct students to staff as needed

• Maintain lab cleanliness and order: 

  • Wipe down devices and surfaces

  • Return furniture to standard layout

• Send a short end-of-shift summary email to DMS staff noting activities or issues 

• Occasionally assist with creating DMS content (e.g., Worcester Voices video podcast)

Qualifications:

Required

• Responsible and punctual

• Genuine interest in video production and digital media

Preferred

• Experience or interest in podcasting, media production, or equipment management

• Familiarity with or experience using Adobe Creative Cloud tools (e.g., Premiere Pro, Audition, Photoshop)

• Peer support, customer service, or teamwork experience

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